Digital checkup: vote 10!

TIM helps the Digitalization of SMB

TIM needed to offer to all its customers a brand new digital communication service, finally changing the perception of the brand only recognised as phone system provider. The only way to reinvent itself was to innovate and differentiate its services from the rest of the market.
A Team for TIM
The IDNTT team has changed the paradigm of proposing TIM digital services, creating the Digital Communication Check-up, to assess the different levels of digitization of its customers. A questionnaire, a report and a consultancy highlight their strengths and weaknesses, while a final TIM catalog shows all the necessary "treatments" to strengthen their businesses and accompany them along the revolutionary road of the Digital Transformation.
The numbers of success
+16.000 customers mapped
+19 productsin the Tim digital store catalog
+20 dedicated specialized consultants
Complete Check Up
We successfully served over 16,000 SMEs and the service has become the backbone of TIM's offer also for its physical network. Indeed, many TIM agencie spurchase Check-up packages to allow their agents to use a tool for analyzing the needs of their customers in the physical stores, supported by an expert consultant who helps them improving their business proposition and finalize sales.

Faster, better and smarter with the Digital Communication Check-up: a complete check-up for the digital health of all small and medium-sized enterprises in Italy.
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